We are a group of triathletes who have purchased a huge chunk of inventory from Orca USA. We are now selling that inventory to you at the best prices anyone has ever seen on Orca products. Because of the low prices we cannot accept returns. We are very busy, just keeping up with the demand. We will try and get back to you on your calls and emails within 24 hours, but please have patience. We are only 3 guys, trying to make a small business by delivering you the best products at the very best price! If you need to place an international order, please email it to us. If you have big group orders and are looking for an even better price, please make sure the order is for more than $5000. All orders generally ship within 24 hours. You may obtain tracking information by e-mailing us.